London IT Support – What do you need to ask?

As the first month of 2010 comes to a close and people are slowly getting back to the routine, it begs the question does your network have what it takes to tackle the year ahead.

IT Support is a fundamental element to any thriving business. Competition is fierce and the need for a secure IT system is an absolute must. Downtime for any network is an inconvenience in house, let alone for clients and potential customers. IT Support is a way to ensure that the improbable is impossible, reducing the risk of any IT failures, furthermore it can be proactively prevented.

For companies in London IT support is often a difficult decision with so many service providers it is difficult to see what services you need and what services you don’t.  Some IT services are needed for large organizations and some are focused on SME’s and small businesses.

It is up to you to see what IT support London has to offer.

3 Questions you should ask!

1. What Packages do they offer: An IT Support package should include every possible element that your company contains and including any potential requirements that you may need in the future as your company grows, the last problem you need is an IT system that offers little to no scalability, make sure your IT support is scalable so you only need to buy it once..
2. Flexibility of IT Services: If the IT Company is serious about what they do they should be contactable through a number of channels, offering telephone, remote dial-up and on-site support, with 24 hour remote coverage and Web access for tools and reports they provide you.
3. Can they deliver what they promise: Read their case studies! Find out if they are who they say they are, if they can’t prove that they can deal with your company, don’t give them the chance to mess it up. IT support Companies should be able to deal with all your IT problems after all, it’s what they are paid to do.
4. Pick a Company you can trust: After all, if you don’t trust them don’t use them. Simple!

How to weatherproof your business

As I’m sure you are all aware, the country has again come to a standstill and the country’s infrastructure has struggled greatly. Has this affected your business?

The FPB (forum of private businesses) have claimed that severe weather conditions similar to last week can cost the business world £230 million per day!!!

That’s right! TWO HUNDRED and THIRTY MILLION POUNDS!! Each and every day.

If your company wasn’t affected by the weather then I guess you were some of the privileged few. Countless roads were gridlocked with some people not making their 1 hour commute in 1 day.

So what is the solution?

The solution is a relatively simple one which gives you peace of mind that when the country shuts down your company can keep going.

The answer is Remote working!

Remote working is a way of creating a office network were the users can be spread worldwide, each having a secure connection to servers and networks allowing them to interact with colleagues away from their desk (say in a snow covered country house for example). This also frees up commuting times and dare I say it evenings and weekends allowing your staff to be working on the train, in the evening or whenever the company demands it.

Such a system can be easily integrated into any current network allowing little to no interruption to your company whilst increasing scalability tremendously by giving your business the opportunity to spread to different locations whilst still accessing the same data.

Extreme conditions need preparing for to avoid your money being a part of the £230 million.

Please visit us for more information on Telephone Systems and Remote working.